NEW DELHI: An Uber driver harassed a family travelling from Mysuru to Kempegowda International Airport , turning what should have been a routine ride into a distressing ordeal.
Nidhi Tara , who was part of the family, shared the experience in a detailed LinkedIn post, describing how the driver became aggressive and demanded an additional Rs 2500 beyond the agreed fare. Tara explained that despite initially agreeing to a toll payment of Rs 450, the driver escalated the situation upon reaching the airport, leading to threats when the family refused to comply with the extra demand.
In her LinkedIn post, Nidhi Tara explained, "This should have ended there but last night, things escalated." The same driver reportedly showed up unannounced at her pickup location in Mysuru at 10.30 pm and harassed her elderly grandparents, accusing them of cheating and demanding further payment. Nidhi Tara emphasised that "his behavior not only left us deeply shaken but posed a serious threat to our safety."
Despite multiple attempts to contact Uber’s customer service, Nidhi Tara claims they have not received an adequate response. "An issue of this nature post-trip harassment is as critical as in-trip incidents. For any service provider, but especially in the ride-sharing industry, passenger safety cannot be compromised," she stated.
Nidhi Tara is now appealing to the public for help, hoping to connect with Uber India’s leadership and safety team to ensure immediate action is taken. She stressed, "This is not just about one incident but ensuring no other family experiences something like this again."
Nidhi Tara , who was part of the family, shared the experience in a detailed LinkedIn post, describing how the driver became aggressive and demanded an additional Rs 2500 beyond the agreed fare. Tara explained that despite initially agreeing to a toll payment of Rs 450, the driver escalated the situation upon reaching the airport, leading to threats when the family refused to comply with the extra demand.
In her LinkedIn post, Nidhi Tara explained, "This should have ended there but last night, things escalated." The same driver reportedly showed up unannounced at her pickup location in Mysuru at 10.30 pm and harassed her elderly grandparents, accusing them of cheating and demanding further payment. Nidhi Tara emphasised that "his behavior not only left us deeply shaken but posed a serious threat to our safety."
Despite multiple attempts to contact Uber’s customer service, Nidhi Tara claims they have not received an adequate response. "An issue of this nature post-trip harassment is as critical as in-trip incidents. For any service provider, but especially in the ride-sharing industry, passenger safety cannot be compromised," she stated.
Nidhi Tara is now appealing to the public for help, hoping to connect with Uber India’s leadership and safety team to ensure immediate action is taken. She stressed, "This is not just about one incident but ensuring no other family experiences something like this again."
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